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Areas of Expertise

Focused Consulting, LLC provides tailored training solutions and executive coaching in the areas of:

Customer Service
Leadership and Management
Presentation Skills
Professional Growth
Sales

Sample List of Workshops

Customer Service

  • Client Centricity (Internal Client Service Program)
  • Delighting Our Customers
  • Delivering Bad News
  • Service Excellence (External Client Service Program)
  • Understanding Client Needs

Leadership and Management

  • Conducting Effective Performance Reviews
  • Creating SMART Goals
  • Delivering Performance Reviews
  • Developing your High Potential Leaders
  • Effective Delegation
  • Enhancing your Coaching Skills for Sales Managers
  • Executive Presence and Organizational Savvy (for Senior Managers and for Middle Managers)
  • Leadership
  • Leadership 2
  • Leadership and Influence
  • Managing Inter-Generational Relationships (C.U.R.E. The Generational Divide)
  • Presenting with Impact
  • Presentation Skills Coaching
  • Providing Feedback
  • Team Development
  • The Art of Interviewing
  • The Art of Management
  • Transitioning Into Management

Presentation Skills

  • Delivering and Developing Sales Presentations
  • Presentation Skills Coaching
  • Presenting with Impact

Professional Growth

  • Advanced Communications Skills (Adapting Your Communication Style)
  • Becoming a Trusted Advisor
  • Client Centricity (Internal Client Service Program)
  • Communicating with Confidence
  • Emotional Intelligence
  • Engaging in Effective Performance Review Discussions
  • Influencing without Authority
  • Leading Effective Meetings
  • Managing Conflict
  • Managing Your Career
  • Managing Up
  • Maximizing Your Productivity and Time
  • Maximizing Your Professional Growth
  • Mastering Your Social Network
  • Networking
  • Personal Branding
  • Presentation Skills
  • Problem Analysis and Decision Making
  • Professionalism at Work
  • Success Across Cultures
  • The Art of Interviewing
  • The Art of Negotiation
  • The Art of Small Talk
  • Train-the-Trainer
  • Understanding your Personal Impact Through DiSC
  • Understanding Your Communication Style
  • Working Across the Generations
  • Writing Effective Emails with S.T.Y.L.E.
  • Writing Performance Reviews

Sales

  • Building your Pipeline
  • Communicating Effectively with the C-Suite
  • Creating a Value Proposition
  • Designing and Delivering Effective Presentations
  • Differentiating Yourself from the Competition
  • Effective Selling Skills
  • Sales Coaching
  • The Elevator Pitch (Creating Your Elevator Speech)
  • Understanding Client Needs

Contact us regarding your training needs.