Areas of Expertise
Focused Consulting, LLC provides tailored training solutions and executive coaching in the areas of:
Sample List of Workshops
Customer Service
- Client Centricity (Internal Client Service Program)
- Delighting Our Customers
- Delivering Bad News
- Service Excellence (External Client Service Program)
- Understanding Client Needs
Leadership and Management
- Conducting Effective Performance Reviews
- Creating SMART Goals
- Delivering Performance Reviews
- Developing your High Potential Leaders
- Effective Delegation
- Enhancing your Coaching Skills for Sales Managers
- Executive Presence and Organizational Savvy (for Senior Managers and for Middle Managers)
- Leadership
- Leadership 2
- Leadership and Influence
- Managing Inter-Generational Relationships (C.U.R.E. The Generational Divide)
- Presenting with Impact
- Presentation Skills Coaching
- Providing Feedback
- Team Development
- The Art of Interviewing
- The Art of Management
- Transitioning Into Management
Presentation Skills
- Delivering and Developing Sales Presentations
- Presentation Skills Coaching
- Presenting with Impact
Professional Growth
- Advanced Communications Skills (Adapting Your Communication Style)
- Becoming a Trusted Advisor
- Client Centricity (Internal Client Service Program)
- Communicating with Confidence
- Emotional Intelligence
- Engaging in Effective Performance Review Discussions
- Influencing without Authority
- Leading Effective Meetings
- Managing Conflict
- Managing Your Career
- Managing Up
- Maximizing Your Productivity and Time
- Maximizing Your Professional Growth
- Mastering Your Social Network
- Networking
- Personal Branding
- Presentation Skills
- Problem Analysis and Decision Making
- Professionalism at Work
- Success Across Cultures
- The Art of Interviewing
- The Art of Negotiation
- The Art of Small Talk
- Train-the-Trainer
- Understanding your Personal Impact Through DiSC
- Understanding Your Communication Style
- Working Across the Generations
- Writing Effective Emails with S.T.Y.L.E.
- Writing Performance Reviews
Sales
- Building your Pipeline
- Communicating Effectively with the C-Suite
- Creating a Value Proposition
- Designing and Delivering Effective Presentations
- Differentiating Yourself from the Competition
- Effective Selling Skills
- Sales Coaching
- The Elevator Pitch (Creating Your Elevator Speech)
- Understanding Client Needs